THE MOST BASIC OF ALL HUMAN NEEDS IS THE NEED TO UNDERSTAND AND BE UNDERSTOOD. THE BEST WAY TO UNDERSTAND PEOPLE IS TO LISTEN TO THEM
~RALPH NICHOLS


Did You Say What I Heard™

Almost everyone knows listening is an important communication tool. It is an essential component of healthy relationships. No one wants to be ignored. “Why won’t he just let me finish my sentence?” “Why won’t she listen to my idea?” Listening is vital to so many aspects of life. You need to be able to listen in the workplace to get things done. In personal relationships listening is paramount for mutual understanding, growth, respect and connection. The challenge in conflict is often a product not listening. Listening and hearing are not the same. You might even have another voice quietly speaking in your head as you’re reading this! How do we listen and what do we really hear? After this engaging workshop, your answers may change and your new answers may surprise you!

Objectives:

  • Understand the difference between listening, hearing, and understanding
  • Learn the different ways to listen in conversations and conflicts
  • Gain the ability to view the issue in a conflict from the other side
  • Learn how to let your partner get their point across
  • Become aware of when you are listening to the voice in your head as opposed to the person in front of you
  • Get a greater understanding of what keeps you from listening
  • Acquire the tools and resources to move from conflict to collaboration

Benefits:

  • Increase communication by better understanding your style of listening
  • Create deeper levels of communication
  • Move conflict to collaboration
  • Have more influence
  • Build trust, intimacy and loving relationships
  • Create satisfying relationships, personally and professionally
  • Increase the productivity of workplace meetings
  • Strengthen creativity and become synergistic

Structure:

Did You Say What I Heard?™ is a 4 hour in-person workshop. Through a series of innovative, unique exercises, this workshop is designed to help you better understand and enhance your listening skills, create awareness, and spark motivation and action. Another vital component of the structure is the 1 hour follow-up coaching call with Marsha Marsh to ensure on-going implementation of the course material.

If you are interested in putting what is important to you into action, this workshop may be for you. Call us at 847-537-7691 or fill out the form on the Contact Us page.